
Experience Innovation Leader
2 weeks ago
This is a Digital Experience and Ecommerce Trade Lead role that requires developing and implementing best-in-class digital experiences across web and app platforms.
Responsibilities- Develop and implement engaging customer journeys using data-driven insights.
- Lead ecommerce trading plans to drive growth, boosting traffic and conversion.
- Design and execute online and customer-facing initiatives, integrating BIG W Market offerings.
- Drive innovation in digital channels, focusing on personalisation, experimentation, retail media, loyalty, and AI applications.
- Manage high-performing teams, leveraging data to inform decision-making and content creation.
- Partner with stakeholders across BIG W and Woolworths Group to deliver joint business objectives.
- 5-10+ years of ecom experience in high-trading, large retail environments.
- Expertise in ecom trading, SEO, UX, CRO, and content development.
- Previous leadership experience driving large teams (direct and cross-functional).
- Proven ability to build trusted relationships with stakeholders in fast-paced environments.
- A global business offering endless career possibilities and diverse networking opportunities.
- A progressive leave policy allowing for more work-life balance.
- Team discounts across Woolworths Group brands and a robust rewards program.
- Salary sacrifice options for selected eligible items or services.
- Access to Sonder's free confidential support services.
We're a collaborative workplace where diversity, equity, inclusion, and belonging are valued.
Seniority Level- Mid-Senior level
- Full-time
- Design, Art/Creative, and Information Technology
- Retail
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