Employment Consultant

4 weeks ago


Fortitude Valley, Queensland, Australia The Busy Group Full time

About the Role:

We are seeking a highly skilled Employment Consultant to join our team at The BUSY Group. As an Employment Consultant, you will play a critical role in assisting clients in securing sustainable and meaningful employment. Your primary responsibility will be to manage a diverse caseload, focusing on retraining and upskilling clients while forging partnerships with local employers to create opportunities.

Key Responsibilities:

  • Manage a varied and active caseload, focusing on retraining and upskilling clients
  • Forge partnerships with local employers to create opportunities for clients
  • Develop and implement effective strategies to support clients in achieving their employment goals
  • Provide exceptional customer service and support to clients
  • Work collaboratively with internal stakeholders to achieve shared goals and objectives

Requirements:

  • Demonstrated customer service experience
  • Digitally savvy – intermediate computer skills
  • Previous administration experience
  • Ability to work under pressure and meet KPIs
  • Ability to resolve complex client situations with resilience and maturity
  • Ability to obtain a Blue Card and National Police Check

About The BUSY Group:

The BUSY Group is a not-for-profit organisation that prioritises the safeguarding of children and all vulnerable people. We are committed to achieving a diverse workforce and strongly encourage applications from First Nations People, people from culturally diverse backgrounds, and people with disabilities. Candidates with lived experience in the justice system are also encouraged to apply.



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