Financial Markets Support Specialist

4 weeks ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time

Role Summary

Anton Murray Consulting is seeking a skilled Financial Markets Support Specialist to join their client's Capital Markets team in Sydney. As a key member of the global production support team, this role will focus on providing day-to-day regional support for Capital Markets Brokerage Trading Applications.

Key Responsibilities

  • Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams.
  • Candidates should be available Monday – Friday, with expectations of escalation from the business and/or team members.
  • The ideal candidate will have a good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.
  • The candidate is expected to be located in Sydney and work on the trading floor in the Sydney office a minimum of 5 days a week.

Requirements

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team.
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
  • 1-2 years of FIX Protocol experience required.
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
  • 3-7 years of work experience in any OMS, ideally Flextrade, highly regarded.
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills.
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.

Working Arrangements

This position will pay an hourly rate of $80 – 95 per hour, including super, dependent on experience. Successful candidates will be employed as an on-site contractor via Anton Murray Consulting on-site with our client.

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