Insurance Incident Coordinator Position

3 days ago

Sydney, New South Wales, Australia beBeeSpecialist Full time $70,000 - $100,000
Incident Manager and Claims Specialist

The selected candidate will serve as a key contact for all incident-related matters, ensuring the effective management of claims and incidents within our organization.

This critical role plays a pivotal part in maintaining operational excellence, ensuring that incidents and insurance claims are properly managed from initiation to resolution.

Key Responsibilities:

  • Serve as a primary point of contact for all incident and insurance-related inquiries and concerns.
  • Proactively monitor and manage incidents, accidents, and claims, ensuring timely and accurate documentation and filing.
  • Maintain comprehensive incident and insurance records, ensuring compliance with relevant laws, regulations, and industry standards.
  • Stay up-to-date on industry developments, insurance policies, and best practices related to incident management and insurance claims.
  • Provide expert guidance and support to employees and managers regarding incident reporting, insurance processes, and risk management strategies.
  • Identify opportunities for process improvements and provide feedback on innovative ways to enhance legal and compliance systems.

To excel in this role, you should possess the following qualifications and skills:

  • Proven experience in incident management, insurance claims, or a similar role.
  • Strong knowledge of insurance principles, policies, and procedures, with a focus on risk management and compliance.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex information to various stakeholders.
  • Proficiency in using Microsoft Office and relevant databases, with the ability to analyze data and identify trends.
  • Ability to work independently and collaboratively within a team, with a focus on providing exceptional customer service.
  • Knowledge of relevant laws, regulations, and compliance standards is highly desirable.

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