Chief Customer Growth Strategist
2 weeks ago
Unilever, a global leader in the ice cream industry, is seeking an exceptional Chief Customer Growth Strategist. This role is responsible for delivering key targets including turnover, profit, total trade spend, market winning share, and management of the development of the joint business plan with each customer.
About Unilever Ice Cream:
Unilever Ice Cream is the largest global ice cream company in the world, with over 100 years of experience. Our diverse range of indulgent and responsible products delights consumers worldwide. We have 35 brands, including three one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion.
We turn ordinary moments into extraordinary experiences through innovation and imaginative minds. In our ice cream business, we're crafting the future by designing unique and innovative products that spark joy for people and communities. However, as ice cream makers, we take happiness seriously. With warm hearts, we create the coolest products.
A job at Unilever offers a career made by you, with development opportunities, benefits, and a working culture that embraces diversity and pioneering flexibility. As a Chief Customer Growth Strategist, you will be part of a dynamic team that drives growth and value creation.
Job Summary:
We are looking for a talented individual to lead the delivery of strategic alignment both internally and externally. The ideal candidate will have experience in FMCG account management and customer marketing/trade category management. They should be able to collaborate with the Category Team to create and execute a joint business plan that delivers a triple win for the customer, shopper, and Unilever.
Key Responsibilities:
- Develop and execute the promotional plan with all customers.
- Ownership of volume and spend forecasts aligned to the Sales and Operations Planning (S&OP) process at a customer level.
- Partner with the Retail Field Team to execute the grocery strategy in-store.
What You'll Need:
- 5+ years of experience in FMCG account management.
- Experience on either Coles or Woolworths in a customer manager capacity.
- Three to four roles in customer marketing/trade category management and account management/field sales.
Benefits:
As a Chief Customer Growth Strategist at Unilever, you can expect a competitive salary of approximately $120,000 per annum, plus additional benefits, including discounts on Unilever products, employee referral rewards, and a dynamic work environment that values your well-being and celebrates your success.
About You:
You are an inclusive motivator of people who deliver results with passion and grow from each other while achieving quick wins. You are responsible for your own results and motivate others to deliver with challenge and support. You understand the wider business context and are emotionally intelligent enough to motivate people to deliver what is needed.
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