Senior Technical Specialist

3 days ago

Sydney, New South Wales, Australia beBeeEngineer Full time US$160,000 - US$200,000
Job Description

We are seeking a dynamic and influential technical specialist to contribute to the success of our rapidly growing business. This role will be responsible for providing expert support, building technical material, disseminating product knowledge, and participating in commercial strategies.

Key Responsibilities:

  • Provide second-level pre-sales support to the field organization with RFPs/RFIs, solution specification, product information, and key project support.
  • Lead technical discussions, articulate technology, and demonstrate differentiated value.
  • Conduct compelling solution presentations, demonstrations, and POCs.
  • Provide hands-on technical assistance.

Additional Responsibilities:

  • Build technical material to support sales activities (slideware, solution brief, white papers, success stories, technical notes, TOI, etc.).
  • Effectively disseminate product knowledge to the Sales Team and Channel.
  • Act as the point of contact for the Product Management team, reporting and consolidating customer needs across INTL, validating business cases, writing and prioritizing feature requests.
  • Report project activities, analyze project trends, and provide market vision.
  • Participate in the development of commercial strategies.

Requirements:

  • Excellent interpersonal, verbal, and written communications, analytic, and presentation skills.
  • Ability to effectively articulate complex technical ideas to non-technical audiences.
  • Strong problem-solving & troubleshooting skills.
  • Self-motivation and a drive to succeed.
  • Collaboration and team working.
  • Ability to evaluate end-user business requirements, translate them into technical specifications, develop, and implement the appropriate technical solution.
  • Ability to manage multiple tasks and opportunities, generate product demand at scale, and be self-motivated.

Technical Requirements:

  • Expertise in email-related protocols and standards (SMTP, LDAP, DANE).
  • Solid understanding of email security policies, email routing, DLP, archiving.
  • Extensive hands-on experience with email system configuration, security, and troubleshooting.
  • Experience of Secure Email Gateway deployment for large enterprises (both cloud and on-premises).
  • Good experience with Microsoft 365 Exchange Online and Exchange Server.
  • Familiarity with cloud technologies such as GCP, AWS, Azure.
  • Good knowledge of Threat Intelligence, Cloud Security, Network Security, Identity, and Access Management.
  • Linux administration.
  • Scripting.
  • REST API.

Experience:

  • 10 years' experience in a pre-sales or customer-facing IT consultancy role.
  • Experience of presenting to large groups.
  • Experience of working in a distributed team.
  • Experience with any major SEG vendor is a plus.
  • Bachelor's degree preferably in Computer Science or Information Systems. Will consider related field (or equivalent) experience.

What We Offer:

  • Meaningful and lasting impact to our customers around the globe.

Disclaimer:

Fortinet will not entertain any unsolicited resumes. Please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the agency free of any related fees/charges.

  • Senior Technical Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $210,000 - $245,000

    Infrastructure Leadership RoleWe are seeking a highly skilled Senior Technical Specialist to lead our infrastructure development and maintenance efforts.Design, plan, build, and maintain scalable container infrastructure for multiple product teamsDrive technical conversations and decision-making with cross-functional teamsMentor and grow junior engineers to...

  • Senior Technical Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeCloud Full time $90,000 - $120,000

    Job Title: Senior Technical SpecialistThis is a unique opportunity to join our team as a Senior Technical Specialist. In this role, you will be responsible for providing expert-level technical support and maintaining a diverse range of client server, network, and cloud infrastructure.Provide timely and effective technical support for escalated...

  • Senior Technical Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Optus Full time

    Join to apply for the Senior Technical Specialist role at Optus1 week ago Be among the first 25 applicantsJoin to apply for the Senior Technical Specialist role at OptusAt Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better...

  • Senior Technical Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Optus Full time

    Join to apply for the Senior Technical Specialist role at Optus1 week ago Be among the first 25 applicantsJoin to apply for the Senior Technical Specialist role at OptusAt Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better...

  • Senior Technical Specialist

    6 hours ago

    Sydney, New South Wales, Australia beBeeEnvironmental Full time £39,407 - £43,835

    Job Title: Senior Technical SpecialistA career opportunity exists for a skilled Senior Technical Specialist in the Faculty of Engineering, Computing & the Environment. As a key contributor to our team, you will provide technical support for Environmental Science and Engineering activities within the Department of Geography, Geology, and the Environment.Key...

  • Senior Technical Support Specialist

    21 hours ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $125,000 - $175,000

    Job OpportunityWe are seeking a skilled Senior Technical Support Specialist to join our organization. As a Senior Technical Support Specialist, you will be responsible for resolving complex technical challenges for customers and improving the customer experience.

  • Senior Technical Procurement Specialist

    16 hours ago

    Sydney, New South Wales, Australia beBeeProcurement Full time $100,000 - $150,000

    Senior Technical Procurement SpecialistWe are seeking a Senior Technical Procurement Specialist to lead bid phase procurement and ensure technically sound and cost-effective proposals.This role involves coordinating procurement planning, developing Make or Buy strategies, and managing the RfQ process across energy and resources projects.Key...

  • Senior Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $120,000 - $137,000

    Senior Technical Support SpecialistThis role involves owning, troubleshooting and resolving customer technical issues. It is an opportunity to accelerate your career growth and develop your technical proficiency.

  • Senior Technical Solutions Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $120,000

    We are seeking a skilled and experienced Senior Technical Solutions Specialist to support our customers with technical issues.Key Responsibilities:To resolve complex technical problems, the specialist will analyze incidents, collect detailed problem descriptions, traces and log files, and replicate the issue.The specialist will communicate progress to...

  • Senior Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTroubleshooter Full time $130,000 - $170,000

    Senior Technical Support Specialist">This role is for an experienced professional who can handle complex technical issues and provide expert advice to customers. The ideal candidate will have a strong background in troubleshooting, problem-solving, and communication.The position requires a high level of expertise in multiple areas, including PowerShell...