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Customer Service Representative

2 months ago

Brisbane, Queensland, Australia Telstra Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant at Telstra Store Brisbane. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities
  • Provide quality customer service to all customers, ensuring their needs are met and exceeded.
  • Maximise sales by providing latest product and service information to our customers, and achieving sales and performance targets.
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and organised store environment.
Requirements
  • Experience in a customer-facing role, with a proven record of delivering great customer experiences.
  • Ability to solve complex problems, and effective communication skills to engage with customers and colleagues.
  • Previous experience in a customer-facing environment is highly advantageous, and the ability to speak fluently in Mandarin & Cantonese will be highly advantageous.
What We Offer
  • Variety of flexible working arrangements available, including casual, part-time or full-time positions dependent on your needs.
  • Fantastic career growth prospects, with ongoing product training and development.
  • In-store mentor and support, and a highly rewarding sales environment.
  • Corporate discounts and benefits, including 30% off Telstra products and services.