Friendly Retail Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $62,500

Customer Service Associate

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  • We are seeking a skilled and enthusiastic individual to join our customer service team.">
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As a Customer Service Associate, you will be the face of our company, interacting with customers in a friendly and professional manner. Your role will involve resolving customer queries, providing product information, and handling complaints in a fair and efficient manner.

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Key Responsibilities:

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  • Providing exceptional customer service through effective communication and problem-solving skills">
  • Resolving customer complaints and concerns in a timely and professional manner">
  • Maintaining a thorough knowledge of products and services offered by the company">
  • Working effectively as part of a team to achieve sales and customer satisfaction targets">
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What We Offer:

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  • A competitive salary and benefits package">
  • Ongoing training and development opportunities to enhance your skills and knowledge">
  • A supportive and inclusive work environment that values diversity and promotes equality">
  • The opportunity to work in a dynamic and fast-paced industry with a forward-thinking company">
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Requirements:

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  • Diploma or degree in a relevant field (e.g., business, hospitality, customer service)">
  • Minimum 1 year experience in a customer-facing role">
  • Excellent communication and interpersonal skills">
  • Ability to work flexible hours, including evenings and weekends">
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About Us:

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We are a leading retailer committed to delivering exceptional customer experiences and building strong relationships with our customers. Our company values include a passion for customer service, a commitment to teamwork, and a drive for excellence in everything we do.

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Contact Us:

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If you are a motivated and customer-focused individual who is passionate about delivering excellent customer service, please submit your application. We look forward to hearing from you

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(We encourage applicants to apply directly to us rather than through recruitment agencies.)

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