Network Support Specialist

3 weeks ago


Melbourne, Victoria, Australia Liberty Financial Group Full time

Liberty Financial Group is a dynamic and growing organization that offers a unique opportunity for a highly motivated individual to join our team as a Network Support Specialist. This role is a key component of our organization's success, and we are seeking a talented professional to help us achieve our goals.

About the Role:

  • Coordinate the onboarding of new advisers, ensuring a smooth and supportive experience.
  • Manage induction programs and schedule training sessions for new team members.
  • Provide exceptional customer service to advisers, addressing their inquiries and concerns in a timely and professional manner.
  • Collaborate with internal teams to resolve issues, improve processes, and contribute to business initiatives.

Requirements:

  • Exceptional communication and interpersonal skills.
  • Strong problem-solving abilities and a solution-focused mindset.
  • Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.
  • Proficiency in Microsoft 365 suite and previous customer engagement experience in lending and/or broking.

About Us:

Liberty Financial Group is a progressive and people-centric FinTech company that offers a collaborative and dynamic work environment. We pride ourselves on providing ongoing support and training to our staff, and we are committed to developing our employees to provide a rewarding career.

www.liberty.com.au | www.libfin.co.nz

Liberty Financial Group is an Equal Opportunity Employer, making employment decisions without regard to race, colour, religion, sex, national origin, age, veteran status, disability, or any other protected class.



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