Delicatessen Operations Manager

4 weeks ago


Bonnells Bay, Australia Coles Full time

About the Role

You will be responsible for the day-to-day running of the deli department, ensuring exceptional presentation, welcoming and engaging experiences for customers, team members, and the community.

About the Skills and Experience Required

  • Prior experience working in a fast-paced customer-facing environment
  • Direct or indirect leadership experience to lead, coach, and develop the team to meet sales targets, cost control, and rostering requirements
  • Excellent department standards including monitoring stock, rotation routines, waste, and quality control
  • Able to simplify processes and adhere to strict audit, food safety, and compliance standards
  • Drive a one-team culture celebrating success, prioritizing team members' health, safety, and wellbeing, and delivering an outstanding customer experience

What's in it for You?

  • More Cash in Your Pocket: Eligible team members receive a 5% discount on supermarket and liquor online and in-store purchases, with additional double discount periods and exclusive team member offers
  • Reward through Recognition: Give and receive recognition linked to Coles values through the 'mythanks' platform, redeemable for exciting gifts and electronic gift cards
  • Structured and Long-Term Learning Pathway: Comprehensive induction, management, and people leadership training to help you thrive in this role and beyond
  • Novated Car Leases and Investment in Your Future: Access to novated leasing and the annual team member share plan offering
  • Paid Parental Leave: Support for balancing work and family responsibilities

We're Committed to Diversity, Inclusion, and Equity

Coles is dedicated to creating a safe and respectful workplace, welcoming applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We're happy to adjust our recruitment process to support candidates with disabilities, please visit our careers site for further information or email inclusionrecruitment@coles.com.au



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