Retail Department Manager

3 weeks ago


Bonnells Bay, Australia Coles Full time

About the Role

The Delicatessen Manager is a key leadership position responsible for the day-to-day operations of the deli department within a Coles store. As a leader, you will have the opportunity to contribute to creating an exceptional shopping experience for customers and a positive work environment for team members.

Key Responsibilities

  • Lead and manage a team to achieve sales targets, maintain cost control, and ensure efficient rostering.
  • Maintain high department standards, including stock monitoring, rotation routines, waste management, and quality control.
  • Develop and implement processes to simplify operations and adhere to strict audit, food safety, and compliance standards.
  • Drive a one-team culture that prioritizes team members' health, safety, and wellbeing, while celebrating success and excellence.
  • Delight customers with an outstanding shopping experience, understanding their needs, and exceeding their expectations.

What's in it for You?

  • Exclusive Discounts: Enjoy 5% discount on all Coles online and in-store purchases, with additional double discount periods throughout the year.
  • Reward and Recognition: Participate in our digital recognition platform, 'mythanks', to receive and give recognition linked to Coles' values, redeemable for exciting gifts and electronic gift cards.
  • Structured Learning Pathway: Access comprehensive training programs to develop your leadership skills, management capabilities, and people leadership expertise.
  • Novated Leases: Take advantage of novated leasing for eligible team members to acquire a new car.
  • Invest in Your Future: Participate in our annual team member share plan offer, allowing eligible team members to make pre-tax salary sacrifice deductions to purchase Coles Group shares.
  • Paid Parental Leave: Enjoy paid parental leave to support your work-life balance.

About Coles

Coles is committed to building a gender-equitable team, a culture that is diverse, inclusive, and welcoming. We strive to create a workplace that is safe and respectful for all team members. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.



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