E-Commerce Operations Specialist

1 week ago

Melbourne, Victoria, Australia beBeeMarketing Full time $50,000 - $60,000

Job Overview

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  • Manage front desk operations, including phone calls, visitor interactions, and mail/package delivery.
  • Assist in executing mailings, organizing materials, and maintaining spreadsheets for efficiency.
  • Coordinate meeting room bookings, maintain a master schedule, and oversee meeting room usage.
  • Update and maintain E-Commerce website content to reflect company standards.
  • Monitor E-Commerce websites for functional links and pages.
  • Execute and manage all steps of the purchase order process.
  • Analyze sales trends to identify product opportunities and provide actionable insights.
  • Support E-commerce activities, reporting, and feeds for online sales, reviews, ratings, and registrations.
  • Ensure E-commerce website best practices are maintained, reflecting key brand attributes.
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Key Skills and Qualifications

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  • Proficiency in Microsoft Suite, Google Suite, SAP, and ability to learn new software quickly.
  • Experience with phone systems is highly beneficial.
  • Excellent communication (written/verbal) and interpersonal skills.
  • Strong customer service, organizational, and problem-solving skills.
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Why This Role Matters

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This role plays a vital part in driving business success through efficient E-commerce operations and exceptional customer experiences.

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