Membership Executive

1 week ago


City of Yarra, Australia beBeeMembership Full time $150,000 - $180,000
Job Role

The role of a membership leader plays a pivotal part in the success of our football club. They oversee and enhance all sales and operational functions of the Membership Department, generating maximum returns for the Club while building strong emotional connections with members and supporters.

Key Responsibilities:
  • Manage the Membership Team: Oversee team performance metrics and collaborate with the General Manager on team management.
  • Maximise Membership Returns: Develop and implement membership campaigns and strategies, pursue additional revenue streams, and re-engage inactive members.
  • Deliver Industry-Leading Consumer Operations: Improve membership operations systems and processes, manage renewal processes, and develop membership insights.
  • Ensure Best Practice Reporting & Systems: Prepare regular reports on sales activities and campaign effectiveness, innovate systems to support sales and service strategies.
  • Match Day Representation: Provide customer service and operational support on match days, assist with event planning and execution.
Requirements:
  • Tertiary qualifications in a business-related discipline
  • At least five years in an operations and/or sales-related role
  • Proven staff management experience, negotiation, and interpersonal skills
  • Commitment to customer service, data analytics, and computing skills
Why Join Our Team:
  • Award-Winning Culture
  • Flexibility and Inclusive Environment
  • Work-Life Balance and Growth Opportunities
  • Wellbeing and Community Connection

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