Claims Service Consultant

4 weeks ago


Brighton, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Claims Service Consultant

We are seeking a Claims Service Consultant to manage a national portfolio of motor claims and handle inbound/outbound calls. The ideal candidate will provide excellent customer service, maintain positive working relationships, and adhere to all relevant policies and procedures.

About the Role

  • Manage a national portfolio of motor claims
  • Handle inbound/outbound calls
  • Provide excellent customer service
  • Maintain positive working relationships
  • Adhere to all relevant policies and procedures

About You

  • High level of customer service experience
  • Insurance knowledge/background desirable
  • Ability to multi-task and work in a fast-paced environment
  • Excellent communication skills
  • Confidence to learn and use different systems
  • Strong attention to detail
  • Team player attitude

What's On Offer

  • Be part of a team that's open-minded and supportive
  • A sense of belonging in the workplace
  • Flexible and remote working options
  • Access to learning resources and programs
  • Insurance products and discounts
  • Financial wellness initiatives
  • Employee Share Purchase Program

About Allianz Australia

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion. We are committed to fostering an environment where everyone can thrive and contribute their unique perspectives.

We care about our customers, which is why we hire the very best people to further our commitment to securing their future.

We offer a workplace where everyone feels like they belong, while promoting a culture of lifelong learning and development.

Adjustments and Support

If you require any support and adjustments to participate equitably in our recruitment process, please reach out to us for a confidential conversation.



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