Claims Service Consultant

4 days ago

Brighton, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About the Role



We are seeking talented individuals to fill Claims Service Consultant positions, covering a national portfolio of motor claims and handling inbound/outbound calls.



As a Claims Service Consultant, you will be responsible for managing customer interactions in a timely manner, maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers.



Responsibilities


  • Manage a National based portfolio of motor claims
  • Handle inbound and outbound calls with excellent customer service skills
  • Maintain positive working relationships with external and internal stakeholders
  • Understand and adhere to all relevant policies and procedures


About You



To be successful in this role, you will require:




  • A high level of customer service experience, ideally within a claims environment
  • Insurance knowledge or background would be highly desirable
  • The ability to multi-task and work in a fast-paced environment
  • Excellent communication skills (both written and verbal)
  • Confidence to learn and use different systems and software
  • A strong attention to detail
  • A team player attitude with a focus on supporting and respecting others


What We Offer



As a Claims Service Consultant with Allianz Australia Services Pty Ltd, you will have the opportunity to work in a dynamic team environment, where you can develop your skills and career. Our benefits package includes:




  • A competitive salary range of AU$65,000 - AU$85,000 per annum
  • Ongoing training and development opportunities
  • A comprehensive employee benefits program
  • A collaborative and inclusive work environment
  • The opportunity to work with a leading insurance company


About Us



Allianz Australia Services Pty Ltd is committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community.



We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. If you're passionate about delivering exceptional customer experiences and have a desire to grow with a leading insurance company, apply now

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