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Customer Service Ambassador
1 month ago
About the Role
We are seeking an experienced Customer Service Officer to join our dynamic team in Brisbane. As a key point of contact for our customers, you will be responsible for providing exceptional service and support to meet their financial needs.
This role offers a fantastic opportunity to kickstart your career in banking and unlock amazing development opportunities in the industry. You will work closely with our team to identify customer needs and provide tailored solutions to drive growth and loyalty.
Key responsibilities include:
- Providing exceptional customer service and support via phone, email, and in-branch interactions
- Identifying and exploring customer financial needs to generate opportunities in personal banking and lending
- Collaborating with colleagues to achieve sales and service targets
About You
To succeed in this role, you will need:
- Exceptional communication and relationship-building skills
- A passion for delivering excellent customer service and driving results
- A strong interest in banking and finance
We offer a competitive salary of $65,000 - $75,000 per annum, plus benefits including flexible working arrangements, discounted financial products, and access to professional development opportunities.
About Us
Bank of Queensland (BOQ) is a leading Australian bank that values diversity, inclusivity, and social responsibility. We are committed to creating a workplace that reflects the communities we serve and supports the well-being of our employees.
Our culture is built on four core values: Trust, Agility, Collaboration, and Passion. We believe in empowering our people to make a difference and driving positive change through innovative solutions and partnerships.
