Program Administrator

4 days ago

Sydney, New South Wales, Australia beBeeCareers Full time $99,338 - $110,271
Job Description

The primary objective of this role is to provide high-level administrative services, including the case management of complaints, to enable regulatory bodies to meet their statutory requirements. This involves processing complaints received by the councils, managing health practitioners whose health is impaired, and ensuring compliance with relevant regulations.

Key Responsibilities:
  • Complaints Management: Process complaints received by the councils in relation to potential misconduct, ensuring timely and effective resolution.
  • Health Practitioner Management: Manage health practitioners whose health is impaired, providing support and guidance to ensure compliance with regulatory requirements.
  • Regulatory Compliance: Ensure that all actions taken are in accordance with relevant laws and regulations, maintaining a high level of integrity and transparency.
Required Skills and Qualifications:
  • Administrative Experience: Proven experience in providing high-quality administrative support, preferably within a regulatory environment.
  • Organizational Skills: Well-developed organizational skills, with the ability to manage high-volume workloads, work autonomously, and be proactive.
  • Confidentiality and Discretion: High level of understanding of confidentiality and privacy requirements, with the ability to be sensitive and discreet in a range of situations.
  • Policy Development: Experience in reviewing and developing operational policies and procedures, ensuring they are clear, concise, and effective.
Benefits:
  • Hybrid Working Arrangements: Enjoy a flexible working environment, balancing remote work with regular office attendance.
  • Flex Leave: Receive additional leave on top of annual leave, promoting work-life balance and well-being.
  • Professional Development: Access to great learning and development opportunities, including LinkedIn Learning and employer support for CPD and other professional development activities.
  • Employee Support Services: Benefit from employee support services, providing guidance and assistance to ensure personal and professional growth.
  • Fitness Passport: Enjoy access to the Fitness Passport, encouraging a healthy lifestyle both in and out of the office.
Diversity and Inclusion:

We are committed to creating a diverse, inclusive, and flexible environment that reflects the community we serve. We actively promote employment opportunities for women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community, and people from culturally and linguistically diverse backgrounds.

Eligibility:

To be eligible for employment in these roles, you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

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