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Loans and Support Coordinator

3 weeks ago


Lismore City Council, Australia beBeeFinancialInclusion Full time $60,000 - $80,000

Financial Inclusion Specialist

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We are seeking a dedicated professional to join our Social and Financial Inclusion team in Lismore. As a Financial Inclusion Specialist, you will empower people experiencing financial hardship by helping them access safe, affordable credit and support services.

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Your key responsibilities will include:

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  • Conducting face-to-face and remote loan interviews with clients", "
  • Assisting with compiling and submitting loan applications", "
  • FOLLOWING up on required documentation and liaising with Centrelink where needed", "
  • Promoting the program and connecting clients to other relevant services", "
  • Maintaining accurate client records and meeting reporting requirements", "
  • Supporting clients who fall behind in repayments", "
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To be successful in this role, you will need:

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  • ", "
  • A genuine understanding of the needs of people on low incomes", "
  • Relevant qualifications and/or experience in community services, finance or similar", "
  • Strong time management skills and the ability to meet targets and deadlines", "
  • Proficient computer skills, especially in databases and Microsoft Office", "
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About us:

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We have been serving the Northern Rivers community for nearly 50 years, providing support and resources to help people build financial resilience and create real change.

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