
NILs Loans Officer
3 weeks ago
Permanent Part-Time â 21 hours per week | SCHADS Level 2 | Based in Lismore
Make a real difference through financial inclusion â immediate start available
â Enjoy generous salary packaging â increase your take home pay
â Bonus leave during the December/January period
â Join a compassionate and values-driven organisation
Northern Rivers Community Gateway is looking for a committed and community-focused NILs Loans Officer to join our Social and Financial Inclusion team in Lismore.
As part of our No Interest Loans Scheme (NILs) team, you'll empower people experiencing financial hardship by helping them access safe, affordable credit and support services.
Permanent Part-Time â 21 hours per week | SCHADS Level 2 | Based in Lismore
Make a real difference through financial inclusion â immediate start available
â Enjoy generous salary packaging â increase your take home pay
â Bonus leave during the December/January period
â Join a compassionate and values-driven organisation
Northern Rivers Community Gateway is looking for a committed and community-focused NILs Loans Officer to join our Social and Financial Inclusion team in Lismore.
As part of our No Interest Loans Scheme (NILs) team, you'll empower people experiencing financial hardship by helping them access safe, affordable credit and support services.
Why join Northern Rivers Community Gateway?We've been serving the Northern Rivers community for nearly 50 years, helping people build financial resilience, access support, and create real change. Our people are values-driven and person-centred â and we celebrate diversity in all forms.
We offer:
SCHADS Level 2 + super + leave loading + salary packaging
Bonus leave during the end-of-year period
Catered monthly team breakfasts and regular staff events
Discounted childcare via our Rainbow Region Kids program
Opportunities for training, development, and internal committees
As a NILs Loans Officer, you will:
Conduct face-to-face and remote loan interviews with clients
Assist with compiling and submitting loan applications
Follow up on required documentation and liaise with Centrelink where needed
Promote the NILs program and connect clients to other Community Gateway services
Maintain accurate client records and meet reporting requirements
Support loan clients who fall behind in repayments
You'll be based in Lismore, but may occasionally travel across the NSW North Coast region.
What we're looking forEssential:
A genuine understanding of the needs of people on low incomes
Relevant qualifications and/or experience in community services, finance or similar
Strong time management skills and the ability to meet targets and deadlines
Proficient computer skills, especially in databases and Microsoft Office
Desirable:
Experience in microfinance, loans, or financial support services
Additional requirements:
Current NSW driver licence
Willingness to undergo a National Police Check
Click Apply Now and submit your resume with a short cover letter outlining your interest in and suitability for the role.
For further information, contact Ben Barratt - People & Culture Officer
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To apply online, please click on the appropriate link below.
Posted Date31 Jul 2025
LocationLismore
NSW /Australia
IndustryCommunity Services & Development
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