Senior Administrative Healthcare Assistant

1 day ago

Melbourne, Victoria, Australia beBeeCommunication Full time $55,000 - $77,000
Medical Receptionist Job Overview

A compassionate and efficient Medical Receptionist is required to provide exceptional service in a modern environment providing off-site medical administration services for several different medical and specialist practices.

  • Provide high-quality service as a receptionist, interacting with patients, providers, hospital staff & referrers
  • Booking and arranging of appointments
  • Liaising with patients, providers, hospital staff & referrers
  • Filing and medical administration processes and general office duties on cloud-based platforms

About the Role:

  • Ability to multi-task effectively with consistent attention to detail
  • Excellent communication skills and professional phone manner
  • Work cohesively within a team but also able to work independently
  • Confident with computers and new technology
  • Strong organisational and time management skills

About You:

We are looking for an individual who can deliver exceptional results in a dynamic and supportive environment. As a Medical Receptionist, you will be working closely with patients, healthcare professionals and administrative staff to provide outstanding patient care and support.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and patients alike. They will be highly organised, with a keen eye for detail and a proactive approach to problem-solving.

With your strong technical skills and ability to learn quickly, you will be confident using computer systems and software to manage patient records, book appointments and perform other administrative tasks.

This role offers a fantastic opportunity to develop your skills and experience in a busy and rewarding healthcare environment. If you are a motivated and dedicated individual who is passionate about delivering excellent patient care, we would love to hear from you.

Key Responsibilities:

  • Provide high-quality reception and administrative support to patients, healthcare professionals and administrative staff
  • Manage patient records, bookings and appointments using computer systems and software
  • Perform general office duties, including filing, data entry and other administrative tasks
  • Develop and maintain effective relationships with patients, healthcare professionals and administrative staff

What We Offer:

  • Career-enhancing role with a friendly, dynamic and professional work environment where your contribution is valued
  • Opportunities for career progression and professional development
  • Great work life balance with no weekend or after-hours work
  • Support to our people via Employee Assistance Program (EAP), Health and wellbeing programs, Tertiary Education Sponsorship and Support

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