Dedicated Customer Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeService Full time $45,000 - $65,000

Customer Service Role Opportunity

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  • ">
  • Liaise with customers to plan and implement agreed services.">
  • Schedule appointments.">
  • Maintain busy inboxes, with queries, appointments and non-appointment services.">
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As a customer service officer, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our specialist consultant team. This role requires excellent communication skills, both written and verbal, and the ability to work independently and as part of a team.

">Key Responsibilities:">
  • ">
  • Provide administrative and operational support to consultant practitioners.">
  • Provide information and advice to customers, or prospective customers.">
  • Undertake other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general.">
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Requirements:

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  • ">
  • Demonstrated the ability to provide excellent customer service.">
  • Excellent verbal, written and interpersonal communication skills.">
  • A personal approach which is enthusiastic, friendly and helpful.">
  • Strong prioritisation skills while maintaining a level of flexibility.">
  • Attention to detail is a must.">
  • Computer literacy, with proficiency in Microsoft Office (Word/Excel).">
">

What We Offer:

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  • ">
  • An exciting and fast-paced team environment.">
  • Career progression pathways within a growing business.">
  • Thorough induction and ongoing mentorship.">
  • Employee referral program.">
  • Paid parental leave and purchased leave.">
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Our company values diversity and inclusivity, and we welcome applications from individuals from diverse cultural and linguistic backgrounds.

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