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Funeral Service Coordinator
2 months ago
Bare Cremation is a pioneering technology company revolutionizing the funeral industry by providing an affordable and stress-free funeral service experience.
Our mission is to give all Australians access to a simple and inexpensive funeral planning process, making it easier for families to navigate this difficult time.
Job Title: Funeral Arrangement ExpertWe are seeking an exceptional Customer Care specialist to join our team as a Funeral Arrangement Expert. As the first point of contact for both existing and new customers, you will play a critical role in delivering a truly great customer experience.
Your key responsibilities will include:
- Coordinating the logistics of funeral services with our state-based service providers and communicating with families to ensure they are comfortable with the process.
- Providing exceptional support to families, going above and beyond to ensure their experience is exceptional.
- Contributing to Bare content and resources to ensure customers are well-informed, supported, and empowered.
The ideal candidate will have:
- A driving passion to help people in their greatest time of need.
- Complete dedication to delivering a truly great customer experience.
- Commitment to ensuring people experience end-of-life planning with compassion and grace.
- Autonomous and ambitious.
- Strong attention to detail and methodical under pressure.
- A valid driver's license.
At Bare, we're committed to providing exceptional care, support, and guidance to all our customers. If you believe in our mission and are excited about transforming an industry, we encourage you to apply with a CV and cover letter.
