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Customer Service Representative

2 months ago

Albury, Australia Westpac Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Advisor. As a key member of our team, you will play a vital role in providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities

  • Provide personalized banking solutions to customers, ensuring their financial needs are met and exceeded.
  • Build and maintain strong relationships with customers, understanding their financial goals and objectives.
  • Work collaboratively with colleagues to achieve sales targets and provide seamless customer service.
  • Stay up-to-date with product knowledge and regulatory requirements to provide expert advice to customers.

What We Offer

As a Personal Banking Advisor at Westpac, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills and career. We offer a range of benefits, including:

  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • Flexible working arrangements to support work-life balance.
  • Access to a range of employee benefits and discounts.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong product knowledge and understanding of financial services.
  • Ability to build and maintain strong relationships with customers.

What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service and building strong relationships with our clients. If you have a strong desire to succeed in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity.