Community Outreach Coordinator

4 days ago


Melbourne, Victoria, Australia The Salvation Army Full time

We are seeking a proactive and values-driven Community Outreach Coordinator to oversee the Twilight Café & Outreach Program in Melbourne.

About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. Our organization offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why This Role Matters

The Salvation Army Melbourne Project 614 program consists of a team of staff and volunteers based in the City of Melbourne. The program provides crisis support and intervention, information, practical assistance, and ongoing support for people in crisis. The Twilight Café's primary purpose is building relationships and addressing social inclusion. We cater to a diverse range of individuals, including those experiencing drug and alcohol addictions, mental health and general health issues, homelessness, asylum seekers, and international students.

About the Role

This is a fixed-term, full-time position (5 nights a week, Mon - Fri, 2.30pm-10pm) based in Melbourne, VIC. The salary for this role is approximately $67,000 - $80,000 per annum, depending on experience, plus benefits.

Your Responsibilities
  • Oversee and support the Twilight Cafe Workers in Cafe operations and the Twilight Outreach Workers in their outreach work in the CBD.
  • Provide front-of-house assistance to Cafe attendees.
  • Support volunteers in service delivery.
  • E nsure cleanliness of facilities, including back and front of house and bathroom and laundry areas.
Your Qualifications and Experience
  • A tertiary qualification in community services/social work and/or related disciplines.
  • A current and valid employee Victorian Working with Children Check.
  • Experience within community services is desirable.
  • Experience working with complex client groups is desirable.
What We Offer

As a registered NFP, we offer our eligible employees real and meaningful benefits, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness, and financial discounts/benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose-driven career with positive social and sustainable outcomes.
  • Employee Assistance Program - independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate, and professional team members.
  • Positively supporting and impacting the lives of others through your career contribution.


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