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Business Development Partner

2 months ago

Sydney, New South Wales, Australia Aruma Full time
About the Role

We are seeking a highly motivated and experienced Business Development Partner to join our team in Northern NSW. As a key member of our team, you will be responsible for driving new business opportunities across our diverse Home & Living, Community, Children's Services, and Therapeutics portfolios.

Key Responsibilities
  • Establish and Enhance Partnerships: Develop and maintain strong, collaborative relationships with internal and external stakeholders and networks.
  • Innovative Promotion: Create and implement innovative promotion strategies both online and face-to-face to showcase Aruma's support offerings.
  • Customer-Centric Approach: Implement person-centred approaches and focus on customer goals and outcomes in all areas of daily interactions and practice.
  • Regional Growth and Development: Drive regional vacancy management and growth portfolios to secure new customers.
  • Customer Experience: Ensure a smooth, consistent, and positive customer experience from enquiry through to handover to operations.
  • Customer Choice and Control: Champion and demonstrate customer choice and control in all aspects of business development.
  • Efficient Customer Service: Provide efficient and effective customer service while optimising sales growth and opportunities for service expansion.
  • Advice and Direction: Provide accurate and timely advice and direction to prospective customers, their families/networks, and services colleagues.
  • Self-Motivation and Teamwork: Demonstrate self-motivation to work independently and as part of a team to achieve delegated KPIs.
  • Customer Perspective: Ensure the customer perspective is apparent throughout all aspects of business development.
Benefits of Working with Aruma
  • Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year, tax-free.
  • Fitness Passport: Access to subsidised gym membership.
  • Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist, and Nutrition/Lifestyle Assist.
  • Training and Development: Opportunity for accredited training through our RTO.
  • Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.
  • Recognition and Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night.
  • Job Satisfaction: Make a real difference in people's lives within a values-driven organisation.