Front Office Team Member
6 days ago
We are seeking a skilled and enthusiastic Front Office All Rounder to join our team at Novotel Brisbane South Bank.
As a Front Office All Rounder, you will be responsible for providing exceptional guest service, maintaining accurate records, and promoting hotel facilities to enhance the guest experience.
Key responsibilities include:
- Responding promptly to guest requests during check-in, check-out, and throughout their stay.
- Maintaining control of guest and hotel accounts by ensuring all charges are accurate and posted on time.
- Promoting hotel facilities and looking for opportunities to enhance a guest’s stay through up-selling.
Requirements:
- Hotel Front Office Experience: Prior experience working in a hotel's front office environment.
- Systems Proficiency: Confidence with the Opera hotel management system.
- Problem-Solving Skills: Ability to think critically and find solutions with a guest-focused approach.
- Local Knowledge: Strong understanding of Brisbane, particularly South Brisbane, and ability to recommend attractions and activities.
- Flexible Availability: Willingness to work a range of shifts, including mornings, nights, weekends, and public holidays.
- Unlimited working rights in Australia: Must have unlimited working rights in Australia; work visa sponsorship will not be provided for this role.
What's in it for you?
- Join an award-winning team that values innovation and guest satisfaction.
- Enjoy a fun and friendly work environment with a focus on employee satisfaction.
- Take advantage of employee benefit card offering discounted rates at Accor worldwide.
- Develop your talent and grow within your property and across the world through our Learn Your Way Academie.
- Make a difference through our Corporate Social Responsibility activities.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
-
Front Office Team Member
3 weeks ago
South Brisbane, Queensland, Australia Novotel Full timeAt Novotel Brisbane South Bank, we're looking for a skilled Front Office All Rounder to join our team. As a key member of our Front Office team, you'll be responsible for providing exceptional guest service, maintaining accurate records, and promoting our hotel facilities to enhance the guest experience.Key Responsibilities:Deliver outstanding guest service...
-
Front Office Team Member
2 weeks ago
South Brisbane, Queensland, Australia Novotel Full timeJob Description:We are seeking a highly skilled and motivated Front Office All Rounder to join our Front Office team at Novotel Brisbane South Bank.Key Responsibilities:Deliver exceptional guest service by responding promptly to guest requests during check-in, check-out, and throughout their stay.Maintain accurate and up-to-date records of guest and hotel...
-
Front Office Team Member
4 weeks ago
Brisbane, Queensland, Australia IBIS STYLES Full timeJob Title: Front Office All RounderWe are seeking a highly skilled and enthusiastic Front Office All Rounder to join our team at IBIS STYLES. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Check-in and check-out of...
-
Front Office Team Member
3 weeks ago
South Brisbane, Queensland, Australia Novotel Full timeJob Title: Front Office All RounderJob Summary: We are seeking a highly skilled and motivated Front Office All Rounder to join our team at Novotel Brisbane South Bank. As a Front Office All Rounder, you will be responsible for providing exceptional guest service, maintaining control of guest and hotel accounts, and promoting hotel facilities to enhance the...
-
Front Office Team Member
3 weeks ago
Brisbane, Queensland, Australia IBIS STYLES Full timeJob Title: Front Office All RounderJob Summary: We are seeking a friendly and approachable individual to join our front office team as a Front Office All Rounder. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Check in and out of guests...
-
Front Office Team Member
3 weeks ago
Brisbane, Queensland, Australia IBIS STYLES Full timeJob Title: Front Office All RounderJob Summary: We are seeking a highly skilled and enthusiastic Front Office All Rounder to join our team at IBIS STYLES. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Check in and out of guests in a...
-
Front Office Team Member
3 weeks ago
Brisbane, Queensland, Australia Novotel Full timeFront Office All Rounder RoleWe are seeking a skilled and dedicated individual to join our Front Office team as a Front Office All Rounder. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:* Provide excellent guest service by...
-
Front Office Team Member
13 hours ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeThe Star Entertainment Group is seeking a highly skilled Front Office Team Member to deliver exceptional service to our guests at The Star Brisbane.Key Responsibilities:Provide outstanding guest service and enhance their experienceManage guest requests and maintain accurate recordsOffer personalized recommendations for local attractions and activitiesPerform...
-
Front Office Team Lead
3 weeks ago
Brisbane, Queensland, Australia Grupo Mantra Full timeLocated on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest resorts in Cairns, with a mixture of corporate and leisure guests.It offers a choice of rooms and larger apartments and a central location surrounded by shops and restaurants, yet still retains that laid-back tropical atmosphere that the dedicated team who work here cultivate...
-
Front Office Team Lead
4 weeks ago
Brisbane, Queensland, Australia Oaks Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Oaks Brisbane on Margaret Suites. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.About the RoleLead and motivate the front office team to deliver...
-
Front Office Ambassador
14 hours ago
South Brisbane, Queensland, Australia Novotel Full timeConveniently located in the heart of South Brisbane, Novotel Brisbane South Bank is a leader in delivering award-winning service and accommodation to both business and leisure clients. We believe "Hospitality is a work of Heart", and we're looking for a skilled Front Office All Rounder to join our team.About UsWe've consistently put our guests first since...
-
Front Office Team Lead
4 weeks ago
Brisbane, Queensland, Australia Grupo Mantra Full timeLocated on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest resorts in Cairns, catering to a diverse mix of corporate and leisure guests. This 5-star property offers a range of rooms and apartments, surrounded by shops and restaurants, yet maintains a laid-back tropical atmosphere.We are seeking a motivated professional with a passion...
-
Front Office Team Member
3 weeks ago
Brisbane, Queensland, Australia Grupo Mantra Full timeAt Art Series Hotels, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Agent, you'll play a vital role in ensuring every stay is memorable.Key Responsibilities:Deliver outstanding service from check-in to check-out, exceeding guest expectations at every turn.Manage front office tasks with ease, from selling...
-
Front Office Team Member
2 weeks ago
Brisbane, Queensland, Australia IBIS STYLES Full timeRole OverviewThis is a full time position in our hotel, working across the reception desk and reservations team. The ideal candidate will have a fun and friendly personality to ensure our guests have a wonderful experience.ResponsibilitiesGuest Check-in and Check-outHandling Guest EnquiriesAttending to Incoming CallsStorage and Luggage HandlingReservations...
-
Front Office Team Lead
6 days ago
Brisbane, Queensland, Australia Oaks Hotels Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Office Manager to lead our front office team at Oaks Brisbane on Felix Suites. The successful candidate will have a strong passion for delivering exceptional customer service and a proven track record of leading high-performing teams.The Front Office Manager will be responsible...
-
Night Auditor
2 weeks ago
Brisbane, Queensland, Australia Grupo Mantra Full timeMantra French Quarter is a sophisticated hotel located in the heart of Hastings Street Noosa, offering a unique blend of luxury and relaxation. As a Night Auditor, you will be responsible for ensuring the smooth operation of the front office, processing night audit and nightly reports, and assisting security with building security monitoring.Key...
-
Front Office Manager
1 week ago
South Brisbane, Queensland, Australia Novotel Full timeRole OverviewWe are seeking an experienced Front Office professional to join our team as a Duty Manager on a full-time basis at Novotel Brisbane South Bank.The successful candidate will be responsible for managing the Front Office operations, ensuring smooth day-to-day hotel operations, maintaining our reputation as a market leader in individualized...
-
Front Office Team Lead
3 weeks ago
Brisbane, Queensland, Australia Oaks Hotels Full timeJob Title: Front Office ManagerWe are seeking an experienced and professional Front Office Manager to lead our Front Office team at Oaks Brisbane Festival Suites.The ideal candidate will have a strong commitment to service excellence and be able to maintain the front office and reception operational standards.Key Responsibilities:Provide an outstanding guest...
-
Front End Team Member
3 weeks ago
Brisbane, Queensland, Australia Costco Wholesale Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front End Assistant to join our team at Costco North Lakes - Brisbane. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient shopping experience for our members.Key ResponsibilitiesGreeting and Assisting...
-
Front Office Team Lead
2 weeks ago
Brisbane, Queensland, Australia Oaks Hotels Full timeJob Title: Front Office ManagerJob Summary:Oaks Hotels is seeking an experienced Front Office Manager to lead our Front Office team and deliver exceptional customer experiences.Key Responsibilities:Provide a warm welcome to guests and ensure they feel at home.Lead the Front Office team and drive customer satisfaction.Maintain accurate guest accounts and...