Intake Case Manager

5 days ago


Elizabeth, Australia Relationships Australia South Australia Full time
FAMILY MENTAL HEALTH SUPPORT SERVICES (FMHSS)

Relationships Australia South Australia (RASA) is seeking a dedicated and compassionate individual to join our team as an Intake Worker in the Family Mental Health Support Services (FMHSS) program.

  • Program Overview
    • FMHSS operates within a whole-of-family context to provide early intervention support to children and young people up to the age of 18 years who are showing early signs of, or are at risk of developing mental illness.

The successful candidate will provide innovative and flexible early intervention support services to enhance the well-being of children and young people.

Key Responsibilities

  • Provide child-focused and trauma-informed case work and therapeutic support to vulnerable and complex families.
  • Work with children, young people, and families to identify risk factors or issues that may lead to poor mental health outcomes later in life and work with the child, or young person, and their family to address these issues and strengthen protective factors.
  • Promote client safety through universal holistic screening and risk assessment of complex relationship and social issues utilizing the Detection of Overall Risk Screen (DOORS) tool.
  • Identify and respond to immediate client needs and safety issues in consultation with the Team Leader and/or Regional Manager.
  • Coordinate initial triage for families and children utilizing face-to-face, telephone, telehealth, and outreach modes of service delivery.

Requirements

  • Tertiary qualifications: a degree (AQF level 7) in Social Work, Psychology, or Social Sciences OR a Diploma (AQF level 5) in Counselling, Community Services, Youth work, or Mental Health with demonstrated relevant experience.
  • Experience and expertise gained through previous appointments, services, and/or other study related to this position.
  • A satisfactory DHS Working with Children Check and National Criminal History Check.
  • A satisfactory COVID-19 vaccination status.

About RASA

Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives.



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