Technical Customer Service Representative
3 days ago
We are seeking a skilled professional to provide first-line technical assistance to our customers.
About the Position
- Tech Support: Offer expert guidance via calls, chats, and ticketing systems.
- Customer Enquiries: Manage and resolve customer queries, escalating issues when necessary.
- Service Delivery: Fulfil tasks within service standards, meeting defined response and resolution targets.
- Incident Logging: Log every interaction, recording customer concerns and escalations.
- Client Communication: Deliver high-quality support with a professional and positive attitude.
- Relationship Building: Develop strong relationships with customers and exceed their expectations.
- Product Expertise: Gain in-depth knowledge of our system to confidently support customers.
- Cross-Functional Collaboration: Work with cross-functional teams to identify customer pain points and share insights for improvement.
What We Offer
- A convenient location with free on-site parking and easy access to public transport and amenities.
- A supportive culture with regular team activities and social events.
- Flexible working arrangements.
- Ongoing learning opportunities and training budget.
- Access to employee resources and wellbeing initiatives.
- Cashback offers and discounts through our rewards app.
- Promoting diversity and inclusion in technology.
-
Brisbane, Queensland, Australia Buscojobs Full timeCustomer Service And Technical Support Represe...Archerfield, Queensland Mygration Pty LtdPosted 9 days agoJob DescriptionLocation: rcherfield, QLD, 4108Full-Time: Immediate startbr>Job Title: Customer Service ManagerSalary range: $76,515 - $78,000 depending on skill level and work experience + superannuation.Job Closure date: 30 daysAbout the Role:We are...
-
MASS - Technical Service Representative (TSR)
4 weeks ago
Brisbane, Queensland, Australia Rheinmetall Full timeMASS - Technical Service Representative (TSR)Join to apply for the MASS - Technical Service Representative (TSR) role at RheinmetallMASS - Technical Service Representative (TSR)2 days ago Be among the first 25 applicantsJoin to apply for the MASS - Technical Service Representative (TSR) role at RheinmetallGet AI-powered advice on this job and more exclusive...
-
MASS - Technical Service Representative (TSR)
4 weeks ago
Brisbane, Queensland, Australia Rheinmetall Full timeMASS - Technical Service Representative (TSR)Join to apply for the MASS - Technical Service Representative (TSR) role at RheinmetallMASS - Technical Service Representative (TSR)2 days ago Be among the first 25 applicantsJoin to apply for the MASS - Technical Service Representative (TSR) role at RheinmetallGet AI-powered advice on this job and more exclusive...
-
Brisbane, Queensland, Australia Buscojobs Full timeMASS - Technical Service Representative (TSR)Join to apply for the MASS - Technical Service Representative (TSR) role at Rheinmetall.About the TeamWe are a close-knit team of Technical Service Representatives (TSR) who take pride in delivering hands-on support and technical expertise. With a strong focus on teamwork, problem solving, and utilizing...
-
Customer Service Representative
3 days ago
Brisbane, Queensland, Australia beBeeCare Full time $90,000 - $120,000Customer Service RepresentativeSuncorp seeks a skilled professional to provide exceptional customer experiences and claims performance. The ideal candidate will have experience in Personal Injury claims, strong written and verbal skills, and the ability to make commercial decisions.Key Responsibilities:Deliver exceptional customer service to injured...
-
Customer Service Representative
1 day ago
Brisbane, Queensland, Australia beBeeService Full time $40,490 - $52,330Customer Service Representative JobWe are seeking a versatile and dedicated individual to join our team as a Customer Service Representative.This role requires you to provide exceptional guest experiences by taking orders, preparing food, restocking supplies, and maintaining a clean and organized work environment.Responsibilities include:
-
Customer Service Representative
18 hours ago
Brisbane, Queensland, Australia beBeePharmacy Full time $40,000 - $60,000Customer Service RepresentativeWe are seeking a highly skilled customer service representative to deliver exceptional experiences and expert advice on health and beauty products.Provide outstanding customer support and help customers with prescription submissions to our pharmacists.Operate the point of sale and manage cash handling efficiently.Maintain a...
-
Technical Sales Representative
5 hours ago
Brisbane, Queensland, Australia GroundProbe Full timeJoin to apply for the Technical Sales Representative role at GroundProbe3 days ago Be among the first 25 applicantsJoin to apply for the Technical Sales Representative role at GroundProbeDirect message the job poster from GroundProbeGroundProbe is extremely proud of our status as an innovative and strategic technology leader. We are constantly innovating,...
-
Customer Service Representative
5 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $65,000Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, sharing your knowledge and skills with customers, and contributing to the success of our stores.Key Responsibilities:Provide...
-
Customer Service Representative
6 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full timeThe Role: Customer Service RepresentativeWe are seeking an individual to join our team as a Customer Service Representative. In this role, you will be responsible for interacting with customers, responding to their inquiries and concerns, and providing solutions to meet their needs.Key Responsibilities:Respond to customer inquiries via phone, email, or...
