Duty Manager

2 days ago

Perth, Western Australia beBeeHospitality Full time $82,524

**Duty Manager Opportunity**

This role is an exciting chance to join a dynamic and international team as a Duty Manager. The ideal candidate will be responsible for ensuring the smooth operation of the hotel, providing exceptional guest service, and leading by example.

The successful applicant will have previous experience in a supervisory or leadership role within a hospitality setting. They will be able to demonstrate strong knowledge of hotel operations and management systems, as well as excellent communication and problem-solving skills.

In this vital role, you will be responsible for:

  • Ensuring the safety and security of guests and colleagues
  • Responding to guest needs and resolving any issues that may arise
  • Supervising and supporting colleagues across the operation during busy periods

You will also play an integral part in leading and developing the team through training and development.

We are looking for someone with a passion for delivering connecting and seamless service to ensure a memorable guest experience. If you have a dynamic, vibrant, confident, and professional personality, we would like to hear from you.

Please note that this role requires:

  • At least 1 year's supervisory/leadership experience within a Hospitality Operation
  • Excellent customer relations, problem-solving, decision-making, and time management skills
  • A professional standard of personal presentation fitting a luxury brand
  • Ongoing availability to work rostered shifts across 24hr roster, including weekends and public holidays
  • Unlimited and unrestricted working rights for Australia

In return, we offer a range of benefits that support your career journey, including:

  • An attractive annual salary
  • Discounted CBD carparking access
  • Free meals on shift
  • Laundered uniform supplied
  • Paid birthday leave
  • Paid parental leave
  • Proactive paid wellness and mental health days
  • Colleague discounts platform for favorite brands and retailers

We are proud to be part of a world-leading hotel company and look forward to welcoming you to our team.

About the Role

The **Duty Manager** plays a critical role in ensuring the smooth operation of the hotel, focusing on guest satisfaction, colleague engagement, and operational excellence.

Key Responsibilities

  • Foster a positive and inclusive work environment
  • Lead and develop the team through coaching and mentoring
  • Maintain high standards of service delivery and quality

Requirements

  • Minimum 1-year supervisory/leadership experience in Hospitality
  • Strong knowledge of hotel operations and management systems
  • Excellent communication, problem-solving, and leadership skills
  • Professional appearance and attitude

Benefits

  • Competitive annual salary
  • Meal allowances and discounted parking
  • Uniforms and laundry services
  • Generous leave entitlements
  • Access to internal career development programs

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