Advanced Call Centre Specialist

1 week ago

Adelaide, South Australia beBeeCustomerService Full time $60,000 - $80,000

Immersive Customer Engagement Opportunities

We are seeking a highly skilled Customer Service Professional to manage challenging conversations with internal and external customers.

This role demands attention to detail and the ability to handle high volumes of phone calls, ensuring seamless customer interactions.

The key responsibilities of this role include:

  • Delivering efficient customer service advice and information
  • Handling inbound and outbound customer service calls
  • Managing assigned tasks from start to finish
  • Effectively handling specialised queries and escalating when necessary
  • Meeting allocated workload targets

To succeed in this role, you will need excellent communication and organisational skills, as well as the ability to prioritise tasks effectively.

Perspectives and approaches that foster diversity and inclusivity are highly valued.

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