Residential Case Manager

6 days ago

Randwick, Australia Australian Red Cross Full time
About the Role

Australian Red Cross Young Parents Program (YPP) aims to ensure the best possible outcomes for children and families by improving the capacity of young parents with complex needs to live and parent independently.

The Case Manager will support young parents and their children living in the Residential Stage of YPP, providing integrated, individualized case management, behavior support, and direct parenting support to ensure the best possible outcomes for children.

Key Responsibilities
  • Support young parents with complex needs and behaviors to develop independent parenting and living skills
  • Provide daily support to all families in the residence, as well as specific responsibility for a case load of allocated families
  • Develop and monitor case plans with clients, utilizing therapeutic case management skills
  • Collaborate with colleagues to manage complex and sensitive client issues
Requirements
  • Demonstrated therapeutic case management skills and experience working with young people with complex needs
  • Understanding of adolescent development and best practice working with young women and men with complex needs and behaviors
  • Excellent client motivation skills, particularly with young people with challenging behaviors
  • Ability to work collaboratively within a residential setting and manage complex and sensitive client issues
  • Cultural competence, including understanding of issues facing Aboriginal and Torres Strait Islander families
  • Excellent written and verbal communication skills, and strong liaison and networking skills
About Us

Australian Red Cross is a leading humanitarian organization making a genuine difference in the lives of people and communities. We strive to create a safe and inclusive culture with wellbeing at its centre, embracing diversity and welcoming people from all backgrounds.

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