Customer Service Representative

4 weeks ago


Perth, Western Australia GFG-Alliance Full time
Customer Service Officer

At GFG-Alliance, we're seeking a skilled Customer Service Officer to join our Geraldton Steel Centre team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Manage customer enquiries via phone, email, and in-person interactions
  • Process cash sales, quotes, and orders with accuracy and efficiency
  • Prepare reports to track sales performance and customer engagement
  • Identify and maximise sales opportunities to drive business growth
  • Perform general administration duties to support the team
Requirements:
  • Experience in customer service and sales administration
  • Excellent interpersonal skills and ability to establish rapport with customers
  • Microsoft Office and SAP system experience highly regarded
  • Experience in estimating and drafting in a similar industry highly regarded
About Us:

At GFG-Alliance, we're inspired by visions of a stronger, safer, more sustainable, and connected world. We're committed to collaborating and helping make possibilities happen. Our team is passionate about delivering exceptional customer experiences and driving business growth.

We offer career opportunities for people who share our drive, passion, and ambition. From apprentices and graduates to experienced professionals, we're committed to offering fulfilling careers and the chance to grow as our business grows.

We're a 3 Circle Back Initiative Employer, committed to responding to every applicant.



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