Customer Experience Ambassador

3 days ago


Coffs Harbour City Council, Australia beBeeCustomerService Full time $90,000 - $120,000

At the forefront of delivering exceptional experiences for millions of travelers worldwide, our dynamic team is always growing and making work interesting and fun.

About the Role

You will be responsible for greeting and registering owners and guests, providing information on local area attractions, and ensuring seamless transitions through check-in processes.

Main Responsibilities
  • Greeting and registering of owners and guests
  • Providing information on local area attractions
  • Completing all department-related paperwork
  • Utilizing communication equipment to assist in the tour generation process
  • Meeting guests face-to-face and generating sales appointments for our sales centers
  • Establishing commonality and building rapport with customers to deliver an exceptional experience
Requirements
  • Previous experience within a similar hotel position
  • A genuine passion for customer service and the local area
  • Excellent communication skills with strong interpersonal abilities
  • An enthusiastic, self-motivated, and positive individual


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