Digital Asset Security Specialist

We are seeking a highly skilled and passionate Digital Asset Security Specialist to join our team. In this role, you will have the opportunity to continue improving security processes and operational capabilities for our infrastructure and development teams.

Responsibilities:

• Take an active role as a co-owner of security operations to ensure processes and procedures are built, maintained, and operated with security, efficiency, and effectiveness in mind.
• Assist in onboarding and offboarding employees and contractors while providing excellent communication that enhances the new hire experience.
• Provide best practice customer service to all users by monitoring and responding quickly and effectively to user requests or incidents.
• Autor and revise documentation of environment and operation procedures as needed.
• Evaluate tooling and procedures to enhance security and improve end-user productivity and effectiveness.
• Configure and support security and IT administration tools (e.g., MDM, IAM, EDR, SIEM, & IDPS).
• May require work nights, weekends, or holidays on a rotational basis with the rest of the team to ensure 24x7 coverage.
• Supports our CISO in additional security projects as needed.

Required Skills and Qualifications

You should have the following skills and qualifications:

• 5+ years of technical support experience in a corporate support and working as a Security, Helpdesk, or IT Support Administrator.
• Experience working through ticketing and project management systems.
• Excellent customer service, communication, and organizational skills with a high level of attention to detail.
• In-depth knowledge of Mac OS operating systems and broad knowledge of productivity tools.
• Experience with Okta, Google Workspace, Office 365, MDM, Slack, and Confluence.
• Experience with ticketing systems (Jira, ZenDesk, etc.).
• Strong analytical and troubleshooting skills.
• Familiarity with endpoint detection and response, anti-virus, firewall, network protocols, Linux security events, phishing mitigation/response.
• Familiarity with data loss prevention, identity and access management, VPN.

Benefits

We believe that the best way to succeed is by having a happy, motivated, and healthy team. We offer the following benefits:

• Healthcare insurance: we cover roughly 100% of employee premiums as well as a portion of spouse/children.
• Vision & dental insurance.
• Mental health and wellness program.
• Equity ownership and early exercise.
• Maternity & paternity leave.
• Educational budget of $1000.
• WFH stipend of $500.
• WeWork All Access Membership.
• Visa sponsorship.
• 401k.

About Us

We are a B2B embedded infrastructure platform that allows any platform to integrate digital assets natively into their own customer experience quickly and easily (a matter of API endpoints). We power neo-banks, broker-dealers, and payment groups to offer digital asset trading and custody, crypto-backed rewards and round-ups programs as well as yield through staking and DeFi and NFTs.

We believe that every financial services firm will offer digital assets within the next two years and will do so through platforms like ours. We are defining the new FinTech vertical of digital-assets-as-a-service.

Clients include MoneyLion, Wirex, Deserve, MoonPay, tastytrade, Drivewealth. Backed by Point72 Ventures, NYCA, Bain Capital, tastytrade.

The Zero Hash Culture

All Zero Hash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously.
• Possession - Passionate about innovation and challenging the status quo.
• Collaborative - A good attitude and respect for others.
• Initiative - An ability and passion for learning and asking questions.
• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
• Adaptability - An ability to respond quickly.
• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions.