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Insurance Broker Assistant

2 months ago


Brisbane, Queensland, Australia Arthur J. Gallagher & Co. (AJG) Full time
About the Role

We are seeking a highly organized and detail-oriented Insurance Broker Assistant to join our team at Arthur J. Gallagher & Co. (AJG). As an Insurance Broker Assistant, you will play a crucial role in supporting our senior brokers in servicing and growing client portfolios.

Key Responsibilities
  • Coordinate and compile new business quotes and renewals, ensuring timely and accurate delivery to clients and stakeholders.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and courteous manner.
  • Assist in account management, including debtor management and ensuring accurate documentation and policies for external and internal clients.
  • Identify opportunities to improve internal business processes and cost efficiencies, working closely with the Gallagher Service Centre to implement changes.
  • Stay up-to-date with industry trends and best practices, attending training sessions and seminars to enhance knowledge and skills.
  • Apply best business practices in all activities, demonstrating integrity, professionalism, and a commitment to excellence.
Requirements
  • Minimum 1-2 years' experience in a similar role, preferably in the insurance or financial services industry.
  • Tier 1 qualification desirable or willingness to complete upon commencement, with full support from the business.
  • Strong organizational and time management skills, with the ability to prioritize and multitask.
  • Excellent verbal and written communication skills, with a high attention to detail.
  • Strong commitment to client service excellence and a passion for delivering exceptional results.
What We Offer
  • A competitive salary and benefits package, including tuition assistance, career development opportunities, and a range of employee benefits.
  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A commitment to diversity and inclusion, with a focus on creating a workplace that values and respects all employees.