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Insurance Broker Assistant
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We are seeking a highly organized and detail-oriented Insurance Broker Assistant to join our team at Arthur J. Gallagher & Co. (AJG). As an Insurance Broker Assistant, you will play a crucial role in supporting our senior brokers in servicing and growing client portfolios.
Key Responsibilities- Coordinate and compile new business quotes and renewals, ensuring timely and accurate delivery to clients and stakeholders.
- Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and courteous manner.
- Assist in account management, including debtor management and ensuring accurate documentation and policies for external and internal clients.
- Identify opportunities to improve internal business processes and cost efficiencies, working closely with the Gallagher Service Centre to implement changes.
- Stay up-to-date with industry trends and best practices, attending training sessions and seminars to enhance knowledge and skills.
- Apply best business practices in all activities, demonstrating integrity, professionalism, and a commitment to excellence.
- Minimum 1-2 years' experience in a similar role, preferably in the insurance or financial services industry.
- Tier 1 qualification desirable or willingness to complete upon commencement, with full support from the business.
- Strong organizational and time management skills, with the ability to prioritize and multitask.
- Excellent verbal and written communication skills, with a high attention to detail.
- Strong commitment to client service excellence and a passion for delivering exceptional results.
- A competitive salary and benefits package, including tuition assistance, career development opportunities, and a range of employee benefits.
- A dynamic and supportive work environment, with opportunities for growth and professional development.
- A commitment to diversity and inclusion, with a focus on creating a workplace that values and respects all employees.