Insurance Broker Assistant

1 month ago

Brisbane, Queensland, Australia Gallagher Full time
Insurance Broker Assistant

Welcome to Gallagher, a global leader in insurance, risk management, and consulting services. Our team of over 45,000 professionals worldwide empowers businesses, communities, and individuals to thrive. At Gallagher, you can build a career with our brokerage division, benefits and HR consulting division, or corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence.

We believe every candidate brings something special to the table. Even if you feel you're close but not an exact match, we encourage you to apply.

Role Overview

Gallagher is a global leader in insurance broking, risk management, and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and ethical organization, expressed through our Shared Values, The Gallagher Way.

This role is to service and grow a client portfolio by assisting senior brokers. Key responsibilities include:

  • Coordinating and compiling new business quotes and renewals
  • Providing high-level customer service with tight turnaround times to clients, brokers, underwriters, and other key stakeholders
  • Assisting in overall account management and debtor management
  • Seeking opportunities to improve internal business processes and cost efficiencies and work with the Gallagher Service Centre to ensure processes and information are accurately prepared
  • Gathering relevant client information and identifying key issues to provide assistance to brokers
  • Ensuring 100% accuracy of documentation and policies for external and internal clients and procedures
  • Keeping informed of industry trends by attending internal and external training sessions, industry seminars, etc.
  • Applying best business practices in all activities, ethically, professionally, and with integrity

This is a great opportunity. To be considered, we are seeking a minimum of 1-2 years' experience in a similar role, ideally with exposure to the insurance or financial services industry, or an interest in the insurance industry, plus:

  • Tier 1 qualification desirable or must be willing to complete upon commencement as fully supported by the business
  • Strong organizational and time management skills with the ability to prioritize and multi-task
  • Excellent verbal and written communication skills
  • Excellent administration skills with a high attention to detail
  • Strong commitment to client service excellence

Benefits

Gallagher offers great benefits and career development opportunities, including tuition assistance, career development and training to build a personalized career pathway, wellbeing offerings, employee assistance program, additional weeks' lifestyle leave, Gallagher Rewards for discounts at 350+ major retailers, employee stock purchase plan to invest in the company's growth potential, paid volunteering days, and salary sacrificed superannuation options.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity, and inclusion.

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