Insurance Broker Assistant

2 months ago


Brisbane, Queensland, Australia Gallagher Full time
About the Role

Gallagher is a global leader in insurance, risk management, and consulting services. We empower businesses, communities, and individuals to thrive. As an Assistant Insurance Broker, you will play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for clients and yourself.

Key Responsibilities
  • Coordinating and compiling new business quotes and renewals
  • Providing exceptional customer service with tight turnaround times to clients, brokers, underwriters, and other key stakeholders
  • Assisting in overall account management and debtor management
  • Seeking opportunities to improve internal business processes and cost efficiencies and working with the Gallagher Service Centre to ensure processes and information are accurately prepared
  • Gathering relevant client information and identifying key issues to provide assistance to brokers
  • Ensuring 100% accuracy of documentation and policies for external and internal clients and procedures
  • Staying informed of industry trends by attending internal and external training sessions, industry seminars, etc.
  • Applying best business practices in all activities ethically, professionally, and with integrity
Requirements
  • Minimum 1-2 years' experience in a similar role, ideally with exposure to the insurance or financial services industry, or an interest in the insurance industry
  • Tier 1 qualification desirable or must be willing to complete upon commencement as fully supported by the business
  • Strong organizational and time management skills with the ability to prioritize and multi-task
  • Excellent verbal and written communication skills
  • Excellent administration skills with a high attention to detail
  • Strong commitment to client service excellence
About Gallagher

Gallagher is a socially responsible and ethical organization with a global reach and local presence. We pride ourselves on our shared values, The Gallagher Way, and have been recognized as one of Insurance Business Australia's Top Insurance Employers and Forbes Best Employer for Women.

Benefits
  • Competitive salary
  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination based on protected characteristics.



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