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MAC Cosmetics Assistant Manager

1 month ago

Brisbane, Queensland, Australia MAC Full time
About Us

At MAC Cosmetics, we pride ourselves on being the global leader in prestige beauty, delighting consumers with transformative products and experiences. Our commitment to excellence combined with your talent helps us deliver exceptional customer service, bringing the best to everyone we touch.

Job Overview

We are seeking an experienced Assistant Manager to support our Manager in all aspects of the daily running of the store. This includes driving sales, developing talent & capabilities within the team, and ensuring retail operations excel. You will spend most of your time on the floor, coaching and leading by example to deliver a high-touch experience to each customer.

Key Responsibilities
  1. Support the Manager in driving sales and achieving business objectives.
  2. Develop and implement strategies to improve customer satisfaction and loyalty.
  3. Mentor and lead team members to achieve their full potential.
  4. Ensure excellent communication and collaboration between teams.
Requirements
  • Excellent customer service skills.
  • Previous experience in sales or goal-driven environments is desirable.
  • Leadership and supervisory experience.
  • Excellent communication, leadership, organizational, and time management skills.
What We Offer

You will work as part of a dedicated team committed to providing exceptional training and exposure to the latest trends. Enjoy access to outstanding products through allowances and generous discounts. Many of our senior executives began their careers on counter. We provide professional development and career progression opportunities to equip you with a long, stable career and incredible skills.

Benefits
  1. Corporate Discounts: Up to 30% off in Freestanding Stores and up to 60% in Company Cosmetics Store.
  2. Personal Merchandise: Access to two instalments each year.
  3. Paid Parental Leave: 14 weeks for full-time and part-time employees with 12 months service.
  4. Health & Wellness: Employee Assistance Program (EAP) provided by Work Life Connections.
  5. Birthday Leave: Half-day leave (3.8 hours) on your birthday.
  6. Learning and Education Opportunities: Training sessions, online learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles.