Department Head

1 week ago


Parramatta, New South Wales, Australia H&M Group Full time

About the Role

We are seeking a highly skilled and motivated Department Manager to join our team at H&M Group. As a Department Manager, you will be responsible for driving sales and profit growth in your department, while ensuring a great customer experience and developing your team's skills.

Key Responsibilities

  • Analyse and follow up sales and profit KPIs for your department, working closely with the Visual Merchandisers to maximise sales.
  • Drive the Hello Member program in line with country goals, ensuring your department meets H&M standards.
  • Evaluate and manage the performance of your team, providing regular feedback and coaching to improve performance and develop your team.
  • Actively work with a talent pipeline in your department to support the business and store needs.

Requirements

  • Customer-centric mindset and experience analysing commercial reports.
  • Strong organisational skills and ability to prioritise multiple tasks.
  • Excellent communication and relationship-building skills.
  • Ability to delegate, follow up, and provide straightforward feedback to coach and develop your team.
  • Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.

About H&M Group

H&M Group is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.



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