
IT Technical Support Position
7 days ago
IT Support Specialist
We are seeking a skilled IT Support Specialist to join our team. This is an exciting opportunity to work with a dynamic and growing organization, providing top-notch support to our clients.
Job Description:
The successful candidate will be responsible for providing excellent customer service through various communication channels. They will also investigate and resolve reported incidents and service requests in a timely manner using their technical knowledge and available resources.
Required Skills and Qualifications:
- Relevant degree in computer science or information systems
- At least 2 years of experience in IT performance analysis and end-user support
- In-depth knowledge of computer programs and hardware
- Experience with CoPilot, SCCM, and Intune highly regarded
- Proficiency in customer relationship management (CRM) and task management software
Benefits:
- Hybrid work arrangement (WFH + onsite)
- Opportunity to work with a dynamic and growing organization
- Chance to develop skills and advance career
Others:
- Exceptional analytical and problem-solving skills
- Advanced collaboration, communication, and interpersonal skills
- Excellent organizational and time management skills
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