Technical Operations Manager

5 days ago

Brisbane, Queensland, Australia beBeeTechlead Full time $120,000 - $150,000
About the Role

This is a critical position where you will manage the operations of corporate staff systems and services. Your contributions will be essential in ensuring our staff have the tools and support they need to deliver exceptional service to our customers.

You will provide hands-on leadership to our IT operations team members responsible for building, supporting, and maintaining internal IT services across Oceania. You will guide and develop practices for cross-functional scrum team members working on infrastructure across the company.

  • Management of the corporate enablement services, and their infrastructure and cloud environments;
  • Leading and managing a team of technical staff;
  • Managing strategic planning for future team and technology growth and evolutions;
  • Managing and prioritizing the backlog and workload of the team;
  • Leading the ITIL framework to provide support for issues escalated;
About You

An experienced leader, you will have an excellent understanding of modern infrastructure, cloud, and SaaS patterns and practices with the ability to clearly and concisely communicate these topics. A keen technologist, you will have a background in designing and building robust, scalable solutions, with an understanding of distributed system considerations, security, and cloud technologies.

Pivotal to your success will be your highly developed consultancy skills, strong technical comprehension, and ability to develop and lead high-performing teams.

Your Qualifications
  • A tertiary qualification in the field of Information Technology or a related discipline;
  • A minimum of 3 years commercial experience managing technical teams;
  • An understanding of web technologies, specifically as they relate to performance and end-user experience, and how to manage and monitor deviations from baseline;
  • Strong stakeholder management skills, and experience working in a multinational company environment;
  • An understanding of automation tools and Infrastructure as Code;
  • A working knowledge of Agile would be beneficial;
  • Strong communication and collaboration skills.
About Our Benefits

We understand the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working. This allows you to maintain your health and wellbeing, take advantage of our wellbeing resources, use your breaks, and your leave including Birthday Leave.

We Provide Support for Work-Life Balance

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer's leave. Celebrating together is a big part of our culture, and we regularly gather for events and activities brought to you by our social committees.

We Recognize and Reward Our People

We like to recognize and reward our people who go above and beyond and make a difference to our customers. We do this via Reward and Recognition Programs such as recognition programs.

We value diversity and inclusion in the workplace, and welcome applications from all qualified candidates.

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