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Financial Collections Specialist
3 weeks ago
A skilled Accounts Receivable Officer is required to provide support to our Financial Accounting team.
This role involves ensuring timely recovery of outstanding accounts while maintaining respectful and compassionate communication with stakeholders.
This position requires a balance of financial precision and emotional intelligence, especially when dealing with sensitive situations involving clients.
Main Responsibilities:
- Generate and maintain Debtors' Reports across all business lines.
- Monitor overdue accounts and initiate follow-ups.
- Liaise with internal AR team and external debt collection agencies.
- Communicate recommendations and outcomes to management.
- Manage the Debt Collection inbox efficiently.
Payments & Receipting:
- Process payments via phone and other channels.
Additional Key Activities:
- Collaborate with the Senior Accounts Receivable team to identify areas for improvement.
- Develop and implement strategies to reduce debtor days and improve cash flow.
