
Financial Collections Specialist
2 weeks ago
Job Overview:
- This position plays a critical part in the Accounts Receivable function, focusing on maximising collection efficiency and minimising overdue/doubtful debts while maintaining a customer-centric approach.
- We seek an experienced professional to join our finance team on a fixed-term basis. The ideal candidate will possess excellent communication skills, attention to detail, and a passion for delivering exceptional customer service.
- The successful applicant will be responsible for:
- Maintaining accurate records and documentation.
- Identifying and addressing potential debt risks.
- Fostering strong relationships with customers.
- Providing regular updates to management.
Key Responsibilities:
- Collections of overdue invoices via phone and email, ensuring timely resolution.
- Management of the Accounts Receivable mailbox and processing credit card payments over the phone.
- Preparation and distribution of financial reports to stakeholders.
Essential Skills and Qualifications:
- Excellent communication skills.
- Attention to detail.
- Passion for delivering exceptional customer service.
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