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Aged Care Support Volunteer

2 months ago


City of Mount Gambier, Australia Australian Red Cross Full time

About the Role

We are seeking a dedicated and compassionate volunteer to support our Aged & Community Care team in various administrative tasks. As an admin volunteer, you will play a vital role in helping us deliver essential programs to older and vulnerable Australians.

Key Responsibilities

  • Support the operational team with the delivery of our programs, including Telecross, Telechat, Visiting Volunteers, Meal Delivery, Transport, and Social Support.
  • Assist with administrative tasks, such as data entry, filing, and correspondence.
  • Provide excellent customer service and interact with a diverse range of people, including those with different lived experiences, abilities, and cultures.
  • Use computers and learn various systems as required.

Requirements

  • Good customer service and administrative skills.
  • Ability to relate to and empathise with a broad range of people.
  • Comfortable using computers and willing to learn new systems.
  • Ability to commit to at least one day per week on a regular basis.

What You'll Gain

  • Opportunity to meet and interact with diverse people.
  • Satisfaction of giving back to others.
  • Training, ongoing support, and access to other opportunities within the Australian Red Cross.

Selection Criteria

  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

Working with Us

Australian Red Cross is a leading humanitarian organisation that makes a genuine difference in the lives of people and communities. We strive to create a safe and inclusive culture with wellbeing at its centre. We welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation.