
Front Desk Ambassador
8 hours ago
We are seeking a skilled and experienced Guest Service Agent to provide exceptional front-of-house service in a dynamic hotel environment. This is a casual position that represents the reception team.
Key Responsibilities- Luggage handling: Ensuring smooth arrival and departure experiences for guests by efficiently transporting their luggage.
- Reservation assistance: Providing accurate and timely information on room rates, availability, packages, and facilities to guests making inquiries.
- CHECK-IN AND CHECK-OUT PROCEDURES: Conducting thorough checks-in and out of guests while maintaining accuracy and adhering to set timelines.
- Greeting guests: Welcoming all guests warmly and addressing them by name throughout their stay.
- Information provision: Responding to guest inquiries about local attractions and directions, as well as informing them about property amenities and services.
- Phone calls: Answering phone calls promptly within three rings in a professional and friendly manner.
- Guest communication: Keeping guests informed about property facilities and services available.
- Account setup: Establishing guest accounts accurately and securely.
- Cash float reconciliation: Reconciling cash floats at the end of each shift to maintain an accurate record.
- Transaction documentation: Recording all transactions and changes to guest accounts and reservations.
- Team communication: Maintaining seamless continuity of service by communicating with team members on the next shift.
- Issue resolution: Promptly addressing and resolving guest issues and requests.
- Special requests: Effectively implementing special requests from guests in a timely and efficient manner.
- Reception area maintenance: Ensuring the front desk remains clean and visually appealing at all times.
The ideal candidate will possess excellent communication skills, be proactive, and demonstrate a passion for delivering outstanding customer service.
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Front Desk Ambassador
2 days ago
Melbourne, Victoria, Australia beBeeAmbassador Full time $45,000 - $65,000Job SummaryProvide exceptional front desk services to guests arriving and departing the hotel, ensuring a positive experience that aligns with the hotel's values.Key Responsibilities:Welcome and bid farewell to all guests in a courteous and professional manner.Accurately note arrival and departure details, arranging luggage assistance and transportation...
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Welcoming Front Desk Ambassador
2 days ago
Melbourne, Victoria, Australia beBeeProfessionalism Full time $40,000 - $60,000Guest Service Agent Role Summary:">">We are seeking a highly skilled and professional Guest Service Agent to join our Front Office team at a design-led boutique hotel in Melbourne.">About the Job:">Key Responsibilities:">">Front Desk Operations: Assist with check-in and check-out processes, ensuring seamless guest experiences.">Guest Services: Respond to...
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Front Desk Associate
43 minutes ago
Melbourne, Victoria, Australia beBeeFrontDeskAssociate Full time $32,000 - $60,000We are seeking a highly organized and detail-oriented individual to fill the role of Front Desk Associate. As a key member of our team, you will be responsible for managing front desk operations, providing administrative support, and ensuring seamless communication across branches.
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Front Desk Supervisor
5 days ago
Melbourne, Victoria, Australia beBeeTeam Full timeJob Title: Front Desk SupervisorOverviewThe front desk is the first point of contact for visitors, clients, and staff. We are seeking a highly motivated Front Desk Supervisor to oversee and manage our front desk operations ensuring a high standard of customer service and efficiency.Key ResponsibilitiesEnsure the reception area is welcoming and...
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Front Desk Associate
2 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $65,000Front Desk AssociateThis role requires a professional and efficient individual to provide exceptional guest experiences at the front desk. The successful candidate will be responsible for managing day-to-day operations, delivering outstanding service, and ensuring seamless interactions with prospective residents and visitors.The Key ResponsibilitiesOperate...
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Front Desk Support
6 hours ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $60,000Job Title: Front Desk SupportWe are seeking a customer-focused and dedicated front desk professional to work across multiple locations.About the Role:Greet patients warmly and create a welcoming atmosphere, ensuring excellent patient experience and satisfaction.Efficiently manage appointment bookings, cancellations, and rescheduling using our clinic's...
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Front Desk Coordinator
7 hours ago
Melbourne, Victoria, Australia beBeeAdministrative Full time $80,000 - $160,000Job Title: Front Desk CoordinatorWe are seeking a highly organized and professional individual to manage front desk operations and provide essential administrative support for smooth branch functioning.Key Responsibilities include:Providing full reception duties, including but not limited to:Managing incoming and outgoing mail and deliveriesResponding to...
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Front Desk Professional
7 hours ago
Melbourne, Victoria, Australia beBeeGuestService Full time $40,000 - $60,000Job Title:Front Desk ProfessionalAbout the Role:The primary responsibility of our Front Desk Professionals is to provide exceptional service to guests, ensuring they feel welcome and comfortable during their stay.Main Responsibilities:Deliver high-quality service to external and internal guests at all times, showcasing a deep understanding of hotel...
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Front Desk Coordinator
3 days ago
Melbourne, Victoria, Australia beBeeFrontDesk Full time $64,000 - $86,000Job Title: Front Desk CoordinatorThis is a full-time, ongoing position at an independent school.Manage the main front desk and ensure it is well-presented and organized.Handle incoming calls, emails, and correspondence with professionalism and discretion.Offer general administrative support to ensure smooth day-to-day operations.Key Requirements:Key Skills &...
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Front Desk Coordinator
2 days ago
Melbourne, Victoria, Australia beBeeReception Full time $45,000 - $65,000Job Title: Front Desk CoordinatorJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator. In this role, you will be responsible for managing all phone enquiries in a timely and professional manner.Key Responsibilities:Manage patient appointments and schedulingGreet patients upon arrival and...