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Customer Experience Ambassador

1 month ago

Manningham, Australia Grill'd Full time

Grill'd is a dynamic and locally-minded restaurant chain that prides itself on providing an exceptional dining experience. Our Team Members are the face of our brand, delivering top-notch service and hospitality to our customers.

We're seeking a Customer Experience Ambassador to join our team at Grill'd Doncaster. As a key member of our crew, you'll be responsible for creating an engaging atmosphere, ensuring seamless customer interactions, and upholding our high standards of quality and cleanliness.

Your day will be filled with a variety of tasks, including:

  • Providing attentive and personalized service to our customers
  • Preparing high-quality ingredients in the kitchen with precision and care
  • Becoming proficient in all aspects of our operations, from food preparation to cash handling
  • Maintaining a spotless restaurant environment, adhering to our rigorous health and safety protocols
  • Collaborating with your colleagues to achieve exceptional customer satisfaction and drive sales growth

To succeed in this role, you'll need:

  • A passion for delivering outstanding customer experiences and building strong relationships
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • A willingness to learn and adapt quickly, with a keen eye for detail and a commitment to excellence
  • A positive attitude and energy, with a genuine interest in contributing to our team's success

In return, we offer:

  • A competitive salary of approximately $22-$25 per hour, commensurate with experience and qualifications
  • A comprehensive training program, including nationally recognized certifications in hospitality and customer service
  • A free meal on shift and discounts when you're not working, because we want to take care of you too
  • A flexible rotating roster, allowing you to balance your work and personal life
  • The opportunity to work for a company that genuinely cares about the environment, sustainability, and community engagement
  • Team-based incentives and rewards for hitting targets and achieving milestones

We're looking for someone who shares our values and is eager to grow with us. If you're a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, we want to hear from you