IT Service Leadership Role
6 days ago
This position is a key role within our organization, requiring strong leadership and technical skills to oversee the delivery of IT services. The successful candidate will be responsible for managing a team of service desk professionals, ensuring that customer satisfaction levels are maintained and exceeded.
Key responsibilities include:
- Providing technical support across the company, in person or remotely;
- Managing operational escalations through to resolution with open and timely communication;
- Ensuring compliance with all relevant laws, codes, regulations, and business policies and processes;
The ideal candidate will have:
- A minimum of 7 years of experience in the IT industry;
- Industry-based technical certifications (e.g., Microsoft Azure, AWS, MCSA, and VMWare);
- Experience supporting Microsoft Office 365 and Azure AD, including Exchange, SharePoint, and Teams;
Additionally, the following qualifications would be advantageous:
- Microsoft Certified Azure Solutions Architect;
- AWS Certified Solutions Architect;
- Microsoft Certified DevOps Engineer;
- Microsoft 365 Certified Enterprise Administrator;
We offer a competitive market rate remuneration package with uncapped OTE and allowances, as well as opportunities for professional development and advancement. Our hybrid work situation allows for a great work-life balance, and our team culture is built around passion, banter, and regular social events.
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Customer Service Leadership Role
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Sydney, New South Wales, Australia beBeeLeadership Full time $101,010 - $121,224Job Opportunity:The Customer Service Manager is a pivotal role within the leadership team, driving service excellence and achieving profitable results across various departments.This challenging position requires inspiring and leading teams to deliver superior customer service, managing daily activities, and providing ongoing support, coaching, and...
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Disability Services Leadership Role
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Customer Service Leadership Role
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Customer Service Leadership Role
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Disability Services Leadership Role
6 days ago
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Disability Services Leadership Role
2 weeks ago
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Service Desk Leadership Role
7 days ago
Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $130,000Job Title: Service Desk Manager The Service Desk Manager will play a pivotal role in driving customer experience excellence within our Technology Team during this exciting period of digital transformation and growth in our services.This individual will be responsible for spearheading process improvements to enhance the customer experience, leveraging...
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Financial Services Leadership Role
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Disability Service Leadership Role
4 days ago
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Cloud Services Leadership Role
6 days ago
Sydney, New South Wales, Australia beBeeLeadership Full time $120,000 - $150,000Job OverviewWe're a leading provider of cloud services, delivering solutions for businesses and governments in Australia. As an award-winning Great Place to Work Certified organization, we prioritize our employees' well-being and satisfaction.This role will be based in Sydney, with a flexible working arrangement combining office time and remote work.About...
