Transition Specialist

7 days ago

City of Rockingham, Australia beBeeImpact Full time $85,000 - $105,000

Job Title: Veteran Pathways Manager

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The Veteran Pathways Manager plays a vital role in ensuring the seamless transition of veterans and their families through our client journey. This involves overseeing the entire process from initial enquiry to successful onboarding, guaranteeing that every individual receives professional support and care.

">Key Responsibilities:">
  • ">
  • Supervise the Client Engagement Officer to ensure alignment with organisational goals.">
  • Manage enquiries and onboarding processes efficiently, prioritising communication and adaptability.">
  • Oversee practice support functions, including client communications, accounts, and resource management.">
">Essential Skills and Qualifications:">
  • ">
  • Proven experience in client services, administration, or practice management.">
  • Strong leadership skills, fostering collaboration and motivation within the team.">
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.">
  • Highly organised, adaptable, and detail-oriented, with a keen eye for process improvement.">
  • Proficient in digital tools, particularly CRMs, with Zoho experience being highly valued.">
  • Motivated by purpose, with a strong desire to contribute to the wellbeing of veterans and their families.">
  • Hold a current National Police Clearance, upholding the highest standards of integrity.">
">Why This Role Matters:">

This position has the potential to make a significant impact on the lives of Australian veterans and their families. As a member of our supportive and collaborative team, you will be dedicated to providing exceptional service and support, driving positive outcomes and enhancing the overall quality of life for our clients.

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