Sales and Service Specialist

1 week ago


Canberra, ACT, Australia HOBAN Recruitment Full time
Role Overview

We are seeking a Sales and Service Specialist to join our team at HOBAN Recruitment. This role is based in a unique and historically significant setting, making it an exciting opportunity for someone who thrives in customer-facing positions.

Key Responsibilities
  • Engage with visitors using knowledge of Australian Military History
  • Achieve sales targets through expert product advice and promotion
  • Provide outstanding customer service, helping visitors with purchases, inquiries, and inventory access
  • Maintain the shop's presentation with visual merchandising and housekeeping
  • Manage cash handling, EFTPOS transactions, and reconciliation
  • Assist with stock receipting, replenishment, and stocktake
Requirements
  • Customer Service Focus: Proven experience in a retail environment, building relationships and providing exceptional service
  • Sales-Driven: Committed to achieving sales budgets and KPIs
  • Transaction Skills: Proficient in cash handling, EFTPOS, and POS systems
  • Team Player: Self-motivated, organised, and able to multitask effectively in a fast-paced setting
  • Detail-Oriented: Skilled in visual merchandising and maintaining high presentation standards
  • Bonus: Knowledge of Australian Military History or a willingness to learn
What We Offer
  • Competitive salary: $60,000 - $70,000 per annum
  • Opportunity to deepen your knowledge of Australian Military History
  • Supportive and collaborative workplace
  • Contribute to a meaningful mission while developing retail expertise
About You

We welcome applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability.



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