Customer Experience Champion

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $85,000 - $120,000
Customer Service Officer Job Description

We are seeking a Customer Service Officer to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Provide high-quality customer service and support to customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with other teams to achieve business objectives
Requirements:
  • Previous experience in a contact centre role or similar environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
  • A comprehensive induction and training program
  • Ongoing coaching and mentoring
  • The opportunity to work in a dynamic and supportive team environment
What We Offer:

We offer a range of benefits including flexible working arrangements, career development opportunities, and a competitive salary package.

Join us and be part of a team committed to delivering exceptional customer service.

Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Other

Industries:

Government Administration

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